I cannot say enough about our experience working with Joy Lepa and the Cleveland Team of Keller Williams. Joy was there to guide us through every step of selling our childhood home after the passing of our father. Joy is professional, caring, and extremely knowledgeable. She made the process seamless and easy. She handled all of the interactions with the city, banks, county, inspectors, and any other outside agency that was involved in the sale of the home. Joy was amazing when it came to showing the home and she kept us constantly informed of everything leading up to the acceptance of the offer. Joy never made us feel like our questions were a bother, she was very fast to respond to texts and emails and if there were any hurtles that came up she was there to give her advise on how we should handle the. I also want to say that the team at Keller Williams was fantastic to work with. Everyone is professional and so kind. I highly recommend Joy Lepa if you are looking for a realtor you can trust to help you and make the ordeal of buying of selling a home as painless as possible.